Privacy Policy

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data, repealing Directive 95/46/EC (hereinafter RGPD), Law 34/2002 of 11 July, on information society services and electronic commerce (hereinafter, LSSI-CE) and the Organic Law 3/2018, on Personal Data Protection and guarantee of digital rights, José Manuel Esteban Acosta guarantees the protection and confidentiality of personal data of any kind provided to us by our customers, in accordance with the provisions of the General Regulation on Personal Data Protection. 

The Data Protection Policy of José Manuel Esteban Acosta is based on the principle of proactive responsibility, according to which the Data Controller is responsible for compliance with the regulatory and jurisprudential framework, being able to demonstrate this to the corresponding control authorities. 

The data provided will be treated in accordance with the terms established in the RGPD; in this sense, José Manuel Esteban Acosta has adopted the legally required levels of protection, and has installed all the technical measures within its power to prevent the loss, misuse, alteration, unauthorised access by third parties, as set out below. However, the user must be aware that Internet security measures are not impregnable. 

Data controller: Who are we?

Name: JOSÉ MANUEL ESTEBAN ACOSTA

NIF: 77472380P

Address: C/ Deire Edif. Diamante 4B 1ºA, 29770 Torrox, Málaga (Spain).

Contact Methods available:: CONTACTO

Purpose of processing: What will we use your data for?  

All data provided by our customers and/or visitors to the FLAMENQUEO website or its staff, will be included in the register of personal data processing activities, created and maintained under the responsibility of FLAMENQUEO, essential to provide the services requested by users, or to resolve doubts or questions raised by our visitors. Our policy is not to create profiles of the users of our services. 

Legitimacy of the treatment: Why do we need your data? 

a) Contractual relationship: It is the one that applies when you purchase one of our products or contract one of our services. 

b) Legitimate interest: To deal with the queries and complaints that you make to us and to manage the collection of the amounts owed.  

c) Your consent: If you are a user of our website, by ticking the box on the contact form, you authorise us to send you the necessary communications to respond to your query or request for information. 

Recipients: With whom do we share your data?  

We do not pass on your personal data to anyone, with the exception of those public or private entities to which we are obliged to provide your personal data in order to comply with any law. For example, the Tax Law requires us to provide the Tax Agency with certain information on financial transactions exceeding a certain amount. 

In the event that, apart from the aforementioned cases, we need to disclose your personal information to other entities, we will request your prior permission through clear options that will allow you to decide in this regard. 

Communication: Where may we send your data? 

We will not make international transfers of your personal data for any of the purposes indicated. 

Retention: How long will we keep your data? 

We will only keep your personal data for as long as is necessary to achieve the purposes for which it was collected. In determining the appropriate retention period, we consider the risks involved in the processing, as well as our contractual, legal and regulatory obligations, internal data retention policies and our legitimate business interests as described in this Privacy Notice and Cookie Policy. 

In this sense, FLAMENQUEO will keep the personal data once its relationship with you has ended, duly blocked, during the period of prescription of the actions that could derive from the relationship maintained with the interested party. 

Once blocked, your data will be inaccessible to FLAMENQUEO, and will not be processed except to make them available to the Public Administrations, Judges and Courts, for the attention of possible liabilities arising from the processing, as well as for the exercise and defence of claims before the Spanish Data Protection Agency. 

Security: How will we protect your data? 

We use all reasonable efforts to maintain the confidentiality of personal information processed on our systems. We maintain strict levels of security to protect the personal data we process against accidental loss and against unauthorised access, processing or disclosure, taking into account the state of technology and the nature and risks to which the data is exposed. However, we cannot be responsible for your use of the data (including your username and password) you use on our website. Our staff follow strict privacy rules and where we employ third parties to provide support services, we require them to abide by the same rules and allow us to audit them for compliance. 

Your rights: What rights can you exercise as a data subject? 

Please note that you may exercise the following rights: 

 a) Right of access to your personal data, to know which personal data are being processed and the processing operations carried out on them; 

b) The right to rectify any inaccurate personal data; 

c) the right to erasure of their personal data, where this is possible (e.g. by law) 

d) The right to restrict the processing of your personal data where the accuracy, lawfulness or necessity of the data processing is in doubt, in which case we may retain the data for the purpose of pursuing or defending claims. 

e) The right to object to the processing of your personal data, when the legal basis that enables us to process them is our legitimate interest. FLAMENQUEO will stop processing your data unless it has a legitimate interest or it is necessary for the defence of claims. 

f) The right to the portability of your data, when the legal basis that enables us to process it is the existence of a contractual relationship or your consent. 

g) The right to revoke the consent given to FLAMENQUEO. 

To exercise your rights, you can do so free of charge and at any time by contacting us at the address C/ Deire Edif. Diamanate 4B 1ºA, 29770, Torrox (Málaga), attaching a copy of your ID card. 

 Protection of rights: Where can you make a complaint? 

In the event that you feel that your rights have been disregarded by our entity, you can make a complaint to the Spanish Data Protection Agency, by any of the following means: 

Electronic site: https://www.aepd.es 

Postal mail: Agencia Española de Protección de Datos, C/ Jorge Juan, 6, 28001, Madrid.  

Telephone: 901.100.099 and 912.663.517. 

Making a complaint to the Spanish Data Protection Agency does not entail any cost and it is not necessary to have the assistance of a lawyer or solicitor. 

Updates: What changes may there be to this Privacy Policy? 

FLAMENQUEO reserves the right to modify this policy to adapt it to new legislation or jurisprudence that may affect its compliance. 

In order to ensure compliance with the regulations on the protection of personal data, FLAMENQUEO has received the consultancy and advisory services of a specialised company.  Translated with www.DeepL.com/Translator (free version)

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